Education

Organizational Knowledge Management
Strategies and Tools for Higher Education and Other Sectors

Editors: Tanusree Chakraborty, PhD
Tahir Mumtaz Awan, PhD
Muhammad Kamran, PhD
Malabika Tripathi, PhD

Organizational Knowledge Management

In Production
Pub Date: Forthcoming February 2025
Hardback Price: $200 US | £150 UK
Hard ISBN: 9781774919866
Pages: Est. 476pp w/index
Binding Type: Hardback / ebook
Notes: 49 b/w illustrations

In today's rapidly changing world, the role of knowledge management (KM) in shaping the success of global higher education systems and institutions has become increasingly vital. The effective transmission of knowledge within these academic institutions relies on systematic planning, organizing, monitoring, and coordinating knowledge management assets. As the world becomes more interconnected, the need for effective global strategies in intellectual capital management becomes ever more crucial. This new volume, Organizational Knowledge Management: Strategies and Tools for Higher Education and Other Sectors, explores the multifaceted landscape of knowledge management, with a particular emphasis on its application in higher education. The book offers diverse perspectives, strategies, and tools to enable global institutions to succeed and remain competitive in today's disruptive business environment.

The volume first delves into knowledge management for higher education, recognizing higher education as a conduit for global knowledge acquisition, propagation, and continuous learning. Chapters discuss the interplay between technologies, techniques, and people; the strategic value of knowledge; the role of reward systems; and the significance of tacit knowledge, presenting diverse global perspectives, showcasing strategies that foster better knowledge retention, and aiming to elevate the standards of higher education.

The authors go on to explore knowledge management's significance in entrepreneurship and economic growth, in the workplace, in the banking and insurance industry, and in health and nutrition education, discussing the unique challenges and opportunities for effective knowledge management in each sector.

Bringing together contributions from worldwide experts in the field of knowledge management, this volume will serve as a valuable resource on how knowledge management can reshape the future of higher education and various other sectors. It aims to equip managers, executives, business professionals, researchers, academicians, and students with a deeper understanding of knowledge management's transformative potential.

CONTENTS:
Preface

Introduction

PART I: KNOWLEDGE MANAGEMENT FOR HIGHER EDUCATION
1. Global Knowledge Management Insights: Intrapreneurship in Organizational Empowerment with a Special Reference to Turkey

Mehmet Kiziloglu and Samrat Ray

2. Keeping Pace with the Trends: An Integration of Intelligence Models and Knowledge Management Framework for Global Higher Education Institutions
Quratulain Amber and Muhammad Kamran

3. Organizational Learning and Global Knowledge Management Strategies in HEIs: ' Character' Assumes the Role of an Intermediary Between the Two!
Abhilash Acharya and Nupur Sachdeva

4. Conflict Management and Knowledge Sharing in Higher Education: Building Blocks for an Impactful Team
Anubhuti Saxena, Hitesh Sondhi, Srishti Ranjan, and Anshuman Sharma

5. Knowledge Management Trends in the Higher Education System in India and Its Neighborhoods: A Critical Discourse
Debadeepa Banerjee, Sampriti Roy, Attriya Ghosh, and Surjya Bajpayee

6. Unlocking Knowledge Potential: Effective Practices in the Education Industry
Arijit Goswami and Bhavna Prajapati

7. Unleashing the Synergy: Exploring the Relationship Between Knowledge Sharing, ICT, and the Effectiveness of Knowledge Management in Higher Education
Krishnendu Ghosh, Saheli Sreemany, and Vikas Arya

8. Nurturing a Culture of Knowledge Sharing: Promoting Knowledge Management in Higher Educational Institutions (HEIs)
Jasmandeep Kaur, Kirandeep Kaur, Anji Benhamed, and Ramanjeet Singh

9. Are Higher Educational Institutions Prepared for Knowledge Management: A Comparative Examination of Educational Institutions
Malabika Tripathi, Koninica Das, and Oindrilla Ghosh

10. Knowledge Management Fatigue Syndrome: Potential Threat to the Higher Education System
Aparajita Chakraborty, Deyashini Sen, and Neelanjana Bhattachatjee

11. Competitions, Technology, and Higher Education: Critical Reflections on the Growing Application and Influence of Technology in Competitive Educational Training
Suddhabrata Deb Roy

12. Exploring the Impact of Gamification on Learning Intention in Higher Education: Investigating the Role of Gender
Sudin Bag and Deboshree Barman Seal

13. The Interaction Between Technologies, Techniques, and People in Higher Education
Anjali Jindal, Shivani Agarwal, and Deeksha Dwivedi

14. Global Perspectives: A Case Study on Digital Repositories and Interdisciplinary Research Centers in HEIs Across the Continents
Ashok Natarajan, Tanusree Chakraborty, and Ankita Misra Dasgupta

15. Driving Economic Growth, Development, and Sustainability: A System Dynamics Study on the Role of Innovation, Skill Development, and Entrepreneurship, with a Special Focus on India
Aarti Sharma

PART II: KNOWLEDGE MANAGEMENT FOR ENTREPRENEURSHIP AND ECONOMIC GROWTH
16. A Case Study on Secrets of Knowledge Exchange: Knowledge Sharing Practices of Faculty Members in Prominent Nigerian Higher Education Institutions

Aarti Sharma and Cross Ogohi Daniel

17. Knowledge Management Black Box Through Expanded Entrepreneurial University Model During Disruptive Ecosystems Like Covid-19
Samrat Ray, Nikolay Dimitriev, and Mehmet Kizilo?lu

PART III: KNOWLEDGE MANAGEMENT IN THE WORKPLACE
18. Knowledge Management: Enabling High Performance Work Culture (A Case of NLC India Ltd.)

Sadish Babu, Shulagna Sarkar, and Mili Shrivastava

PART IV: KNOWLEDGE MANAGEMENT IN THE BANKING AND INSURANCE INDUSTRY
19. Connecting Internal and External Knowledge Sharing with Performance Creativity, Problem-Solving Creativity, and Leadership Behavior in the Banking and Insurance Industry of Pakistan

Wajid Shakeel Ahmed, Naveen Farooq, Tahir Mumtaz Awan, and Muhammad Zia Ur Rehman

PART V: KNOWLEDGE MANAGEMENT IN HEALTH AND NUTRITION EDUCATION
20. An Overview of Information and Communication Technology (ICT) on Health and Nutrition Education in Rural Areas

Swapan Banerjee, Abdullayev Vugar, Ernie C. Avila, Mohamed Aboobucker Mohamed Sameem, and Sulagna Ray Pal

Index


About the Authors / Editors:
Editors: Tanusree Chakraborty, PhD
Faculty, Centre for Management Studies, Administrative Staff College of India, Hyderabad, India

Tanusree Chakraborty, PhD, MBA, is a member of the faculty of the Centre for Management Studies at Administrative Staff College of India (ASCI), Hyderabad, India. With over 20 years of academic and business experience, she has been associated with a number of business schools and universities in India. Having thoroughly good academic track record with university ranks, she was formerly a research fellow of the Indian Council of Medical Research. She has around 60 publications to her credit in reputed journals and books, among which are the Internet Research Journal, International Journal of Human Resource Management, and the International Journal of Productivity and Performance Management. She has presented over 70 research papers at international conferences, where she has been awarded best paper awards many times. She has conducted management development programs with the state productivity councils and national productivity councils and has trained practicing managers of several public and private sector companies in the areas of behavioral sciences and human resource management. As a psychologist she has conducted psychometric testing with over 12,000 employees. As a trainer, she has trained over 15,000 employees in during her career and has been a resource peron for many prominent Indian banks (State Bank of India, Canara Bank, Central Bank of India, Punjab National Bank, Axis Bank) and other companies, including Indian Oil, Exide Industries, Power Grid Corp, Department of Science and Technology of GoI, National Institute of Communications Finance, among others. Dr. Chakraborty has published several books international publishers and has several in the works at present. She has been a panel member in admission and recruitment processes and has conducted GDPIs at academic institutes and corporate. In addition, she has also been a regular faculty for management institutes of repute, teaching MBA and Post Graduate Diploma in Management programs. Dr. Chakraborty holds a PhD in Applied Psychology from Calcutta University, an MA (Applied Psychology) with specialization in Organizational Psychology, a Graduate Diploma in Management, and MBA (Human Resources).

Tahir Mumtaz Awan, PhD
Head, China Study Centre, COMSATS University Islamabad, Pakistan; Senior Research Fellow, China Brand Centre, Academy of Entrepreneurship, Sun Yat-sen University, Guangzhou, China

Tahir Mumtaz Awan, PhD (Marketing), is currently the Head of China Study Centre, COMSATS University Islamabad, Pakistan. He is also a Senior Research Fellow at the China Brand Centre of the Academy of Entrepreneurship, Sun Yat-sen University, Guangzhou, China. He trains students in the SKOLKOVO Executive MBA program at the Moscow School of Management and at Shenzhen, China, annually, and is a regular member of the global business exposure visits team of the school. He was a United Nations Systems Staff College Fellow in Big Data for Sustainable Development. He has received research productivity awards by the Higher Education Commission of Pakistan and Common Ground Publishing of the University of Illinois, Urbana-Champaign, USA. He has delivered multiple talks, training workshops, and keynotes about the China–Pakistan Economic Corridor (CPEC), the Belt and Road Initiative (BRI), marketing in developing countries, big data, cryptocurrencies, etc. He has written more than 40 academic articles and edited five books and serves various journals as a member of editorial teams.

Muhammad Kamran, PhD
Assistant Professor, Warsaw University of Business, Warsaw, Poland

Muhammad Kamran, PhD, has more than 15 years of teaching and administrative experience in academia. He has taught for more than eight years at different Polish universities. He has participated in national and international conferences that include Harvard University, USA. He is currently serving Wyzsza Szkola Gospodarki Euroregionalnej im. Alcide De Gasperi, Jozefow, Poland, as Assistant Professor. In addition to this, he is well equipped with both quantitative and qualitative research methods and data analysis techniques. Dr. Kamran earned a Doctoral of Philosophy (PhD) degree in Management and Quality Sciences from Faculty of Management, University of Warsaw, Poland.

Malabika Tripathi, PhD
Assistant Professor of Industrial Psychology, Organizational Behaviour and Applied Psychology, Maulana Abul Kalam Azad University of Technology (formerly known as WBUT), West Bengal, India

Malabika Tripathi, PhD, is at Assistant Professor of Industrial Psychology, Organizational Behaviour and Applied Psychology at Maulana Abul Kalam Azad University of Technology (formerly known as WBUT), West Bengal, India. With 14 years of overall work experience and 12 years of academic experience, she has been associated with business schools and universities of repute in Kolkata and Delhi. She maintains a good academic track record with a number of publications to her credit in Scopus-indexed and UGC-approved journals. She has presented research papers at several conferences. In the initial days of her career, she was an empaneled corporate trainer with government productivity councils in India and has conducted many corporate trainings in the areas of behavioral science and human resources. She also worked as an HR manager for a startup and has been an active member of clubs and committees of the institutes she has worked for. Now, she has started working on a couple of edited books with reputed publishers. Dr. Tripathi has a PhD in Applied Psychology from Calcutta University and an MA (Applied Psychology) with specialization in Organizational Psychology.




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