Electronics and Communications Technology

Leveraging ChatGPT and Artificial Intelligence in Education and Business Management
Editors: Kapil Joshi, PhD
Shilpa Mehta, PhD
Shubham Mahajan, PhD
Gopal Krishna, MTech
Ashulekha Gupta, PhD

Leveraging ChatGPT and Artificial Intelligence in Education and Business Management

In Production
Pub Date: Forthcoming April 2026
Hardback Price: $190 US | £150 UK
Hard ISBN: 9781779643872
E-Book ISBN: 9781779643889
Pages: est 288pp w/ index
Binding Type: Hardback / ebook
Notes: 13 color and 29 b/w illustrations

The rapid advancement of artificial intelligence (AI) is driving transformative changes across industries, ushering us into the era of Industry 5.0. This evolution marks a significant turning point, where collaboration between humans and AI systems is becoming increasingly synergistic. The integration of cutting-edge AI technologies, particularly conversational models like OpenAI’s GPT, is reshaping traditional industries by introducing more advanced, intuitive, and efficient methods of engagement and problem-solving.

This new book, Leveraging ChatGPT and Artificial Intelligence in Education and Business Management, explores the pivotal role of AI in accelerating the transformation toward Industry 5.0. This era is characterized not only by technological advancements but also by the deeper integration of human-centric values, sustainability, and the harmonious collaboration of AI machines alongside humans.

This book delves into how AI-based systems, like ChatGPT, have revolutionized sectors ranging from healthcare and education to manufacturing and customer service. Each chapter provides a thorough examination of the technological foundations and practical applications of AI across various industrial domains, while also addressing the significant ethical and societal implications that arise from these transformations. Through case studies, theoretical insights, and real-world scenarios, the chapters collectively emphasize the immense potential and critical importance of AI in shaping a smarter, more efficient, and sustainable future.

Chapters provide comprehensive review of ChatGPT and Industry 5.0 integration, a study on AI in consumer behavior analysis, the role of ChatGPT in management education, how ChaptGPT can enhance business potential, the integration of robo-advisors in financial management, ChatGPT integration with HR analytics, the legal implications and solutions of ChatGPT, ChatGPT in general education, and more.

This book offers a comprehensive understanding of how AI and models like GPT are not only technological marvels but also essential tools driving the next industrial revolution—one that enhances human capabilities, fosters collaboration, and ensures that AI remains a force for good in our rapidly evolving world.

CONTENTS:

Preface

1. AI-Powered ChatGPT: A Double-Edged Sword in Ethical Risk
Rahul Joshi, Krishna Pandey, and Suman Kumari

2. Revolutionizing the Future: A Comprehensive Review of ChatGPT and Industry 5.0 Integration
Paruchuru Manjushree, Chirra Baburao, Sunil Kumar, Indukuri Bangar Raju, and Abdullah Mohammed

3. A Comprehensive Study on Artificial Intelligence in Consumer Behavior Analysis
Bhawana Kothari, Ambica Prakash Mani, V. M. Tripathi, Babita Rawat, and Muhammad Hariz Bin Muhammad Adnan

3. Study on the Role of ChatGPT and Its Impact on Management Education
Ambica Prakash Mani, V.M Tripathi, Bhawana Kothari, Riya Sharma, and Pradeep Sharma

4. ChatGPT and Its Application in Business
Anu Sayal, Janhvi Jha, Chaithra N, Wong Suh En, Chandana K, Ashulekha Gupta, and Kapil Joshi

5. Academia in the Era of ChatGPT: Boon or Bane of Generative AI for Education
Renuka Sharma, Namrata Yadav, and Zainab Asim

6. Leveraging ChatGPT Across Industries: Enhancing Business Potential
Supreet Kaur Sahi, Vandana Kalra, and Supriya Chopra

7. Catalyzing HR Potential: Exploring Employee Awareness of ChatGPT Integration with HR Analytics and Its Distinct Impact on the Dynamics of HR Decision-Making
Sanyukta Chhibber, Babita Rawat, Priyanka Panday, Ashulekha Gupta, and Amar Johri

8. Challenges in Integration of Robo-Advisors in Financial Management
Gargi Pant Shukla, Priyanka Panday, and Mohd Salman Shamsi

9. Employability Factors with AI
Minakshi and Tarun Kumar

11. Impact of AI Technology Incentives on Indian Youth Digital Inclusion: A Critical Review
Priya Bijalwan, Ashulekha Gupta, Amar Johri, and Kashish Jindal

12. Futuristic Applications of Smart ChatGPT
Harpreet Kaur Channi, Surinder Kaur, and Emmanuel Philip Ododo

13. The Relevance of ChatGPT to Higher Education for Today’s Youth
Sapna Yadav, Tanushree Sanwal, Meenakshi Tyagi, Sandhya Avasthi, and Emmanuel Philip Ododo

14. Jurisdictional Complexities in the Regulation of ChatGPT: Legal Implications and Solutions
Shashwata Sahu, Navonita Mallick, and Badria Sulaiman Alfurhood

15. ChatGPT in Education: Issues and Challenges
Basudeo Singh Roohani, Manoj Kumar Singh, and Prabhat Kumar Srivastava

Index


About the Authors / Editors:
Editors: Kapil Joshi, PhD
Associate Professor, Department of Computer Science & Engineering, Uttaranchal Institute of Technology (UIT), Uttaranchal University, Dehradun, Uttarakhand, India

Kapil Joshi, PhD, is an Associate Professor in the Department of Computer Science & Engineering at the Uttaranchal Institute of Technology, Uttaranchal University, Dehradun, Uttarakhand, India. He has more than 10 years of experience in industry, academic, and research. His areas of interest are operating systems, computer networks, web technology, data structures, Java, etc. His research areas are on deep learning, CNN, computer vision, etc. He has published over 400 research papers in reputed journals (UGC/Scopus-indexed) as well as more than 20 books and book chapters in international publications. He also has more than 50 research papers in various international journals (including ISI/SCI-indexed). He has also been associated with many conferences at the national and international level and has organized many conferences. He has been an editorial member, guest editor, and technical reviewer for various reputed national and international journals from Springer, Elsevier, Taylor & Francis, etc. He has filed and published more than 30 patents. He has received many awards and chaired many international and national conferences. He has also been appointed as an Asia Coordinator in “International Association for the promotion of Asia-Africa Research” (IAPAAR).


Shilpa Mehta, PhD
Independent Researcher

Shilpa Mehta, PhD, is working as an Independent Researcher. She was awarded a summer doctoral research scholarship for her PhD research. She has worked on various interdisciplinary research projects, and her research interests include radio frequency integrated circuits, RF front ends, optimization, Internet of Things, wireless communication, artificial intelligence, healthcare, radars, software-defined radios, and smart cities. As an editor, she has edited four books with IGI Global and one with Nova Science Publishers. She is also working on different edited books to be published by IGI Global, Apple Academic Press, Scrivener-Wiley, Cambridge, and Springer Nature, respectively. Dr. Mehta completed her PhD degree from Auckland University of Technology, New Zealand.


Shubham Mahajan, PhD
Assistant Professor, Amity University, Haryana, India

Shubham Mahajan, PhD, is a distinguished member of prestigious organizations such as IEEE, ACM, and IAENG, and boasts an impressive academic and professional background. Currently, he serves as an Assistant Professor at Amity University, Haryana, India. Dr. Mahajan has a remarkable track record in the field of artificial intelligence and image processing, holding an impressive portfolio of 18 Indian patents, as well as one Australian and one German patent. He has extensive an publication record, which includes over 84 articles published in peer-reviewed journals and conferences and 10 edited books. His research interests span a wide array of topics, encompassing image processing, video compression, image segmentation, fuzzy entropy, nature-inspired computing methods, optimization, data mining, machine learning, robotics, and optical communication. Notably, his dedication and expertise have earned him a Best Research Paper Award from the International Conference on Recent Innovations in Computing (ICRIC-2019), published by Springer in the LNEE series. In recognition of his exceptional achievements, Dr. Mahajan has received numerous accolades and honors throughout his career. Additionally, Dr. Mahajan is a dedicated member of the technical program committees and serves on the editorial Boards for several international conferences and journals.


Gopal Krishna, MTech
Assistant Professor, Department of Computer Science and Engineering, Uttaranchal Institute of Technology, Uttaranchal University, Dehradun, India

Gopal Krishna, MTech, is an Assistant Professor in the Department of Computer Science and Engineering at the Uttaranchal Institute of Technology, Uttaranchal University, Dehradun, India. Mr. Krishna is a prolific researcher with a keen interest in artificial intelligence, IoT, and its applications in green energy and sustainability. He has authored textbooks and published numerous research papers in reputable journals. His academic pursuits and contributions extend into the realms of advanced computational intelligence and its applications, focusing on cutting-edge developments for transformative solutions in renewable energy and sustainable technologies. He holds a master’s degree in technology (MTech) and is currently pursuing his PhD.


Ashulekha Gupta, PhD
Professor, Data Analytics and Economics, Department of Management Studies, Graphic Era (Deemed to be University), Dehradun, Uttarakhand, India

Ashulekha Gupta, PhD, is a Professor of Data Analytics and Economics in the Department of Management Studies at Graphic Era (Deemed to be University), Dehradun, Uttarakhand, India. She is an avid researcher in the diverse field of artificial intelligence, deep learning, big data, blockchain, industry 4.0, circular economy, and behavioral economics. She has more than 22 years of rich experience in teaching, research, and industry. In addition to academics, she also holds different administrative positions. Dr. Gupta has published more than 58 research papers in both Scopus- and SCI-indexed journals, presented at national and international conferences, and published research papers in ABDC- A, B and C and ABS category journals. Dr. Gupta received a research grant for a socioeconomic development project from UCOST (Uttarakhand State Council for Science and Technology). She is also a reviewer for several national and international journals. Dr. Gupta serves as a resource person for various research-oriented workshops and faculty development programs. She has published 25 patents at the national level. Presently, she is supervising many doctoral research students for their PhDs.





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